Checking out at Lisa Charleston is meant to feel calm and uncomplicated. The payment step is clear and protected, so your attention can stay on the pieces you picked.
Accepted payment methods
The checkout lists the payment options that are open to you for that order. Lisa Charleston names a payment method on this website only after it is live in our checkout.
How and when you are charged
Lisa Charleston charges in US dollars, and your payment method is billed for the whole order at the moment you complete checkout. A pending authorization may show up at your bank for a short time before the payment is final, and that is nothing to worry about. Applicable taxes are already part of every price on lisa-charleston.com. Should we cancel or reject a paid order, the money is refunded in full to your original payment method within 7 days.
Secure checkout
Your details are in careful hands. SSL encryption protects every payment, and all our payment partners are well-known providers. Lisa Charleston does not receive complete card numbers, since the payment itself runs through those providers.
Problems at checkout?
When a payment fails, compare the details you typed with what your bank knows about you, since a small difference is the usual cause. Still stuck? Write to contact@lisa-charleston.com and our support team will sort it out with you.
Keeping payments safe
We check orders for signs of fraud to protect every customer. In the rare case that an order looks unusual, we may ask you to confirm a few details before it ships.
From the first click to the final payment, shopping at Lisa Charleston should feel relaxed and secure.